MCTi Help Center
at MCTi, we understand that circumstances may change, and you might need to cancel an order. Here's what you need to know about our order cancellation policy.
Once you've clicked the "Submit" button to place your order, our dedicated team immediately begins the order processing. This efficiency ensures that your items are swiftly prepared and shipped to you, reducing delivery times.
Regrettably, this means that, in most cases, we cannot change or cancel an order after it's been submitted. We strive to process orders as quickly as possible to ensure prompt delivery to our customers.
However, if you receive your order and find that it no longer meets your needs or expectations, don't worry. MCTi offers a hassle-free solution. You may return the items by following our Returns & Exchanges instructions. Our aim is to ensure your complete satisfaction, and we are committed to helping you with any necessary returns or exchanges.
For additional information and guidance on our return process, please refer to our Related Help Articles. We're here to assist you in any way we can and ensure that your MCTi shopping experience is as seamless as possible.